Boiler Return Pipe Cold? Here’s Why [And What To Do Next]

By | 19th November 2017

Welcome to our 2-minute guide to boiler flow and return pipe temperatures.

We’ll cover:

  • What Boiler Flow And Return Pipes Are
  • Why Temperatures Differ Between The Flow And Return
  • Correct Flow And Return Pipe Sizing
  • Why A Flow Pipe Is Hot, But The Return Is Cold

What Boiler Flow And Return Pipes Are

As your boiler heats up water, it’s pumped out and circulated around your central heating system; this hot water comes out of the flow pipe. 

The water then travels around your heating system and returns to the boiler via the return pipe.

Why Temperatures Differ Between The Flow And Return

You’ll notice that the flow heats up quickly, and is usually hotter than the return pipe.

This is because all pipework and radiators are cold when you fire up a boiler. They absorb some of the heat from the water, and so the water coming back via the return is cooler.

As your central heating slowly warms up, the differential in temperature between the two pipes will become closer.

Flow And Return Pipe Sizing

To circulate hot water quickly, boilers should be fitted with a minimum of 22mm sized copper flow and return pipe. This can rise to 28mm and beyond for large properties, or commercial boilers.

Boiler Return Pipe Problems

The Flow Pipe Is Hot, But Return Is Cold

When dealing with problems related to flow and return pipe temperatures, this is the most common; a cold boiler return pipe, even though the flow is hot.

Naturally, the flow will heat up quicker than the return. But, if the return pipe isn’t getting hot (or at least warm), there are a few potential culprits.

Need help with diagnosing and fixing issues with your central heating? Get help here.

#1 – Faulty Pump, Or Incorrect Speed Setting

Once your boiler has heated the water, it’s the pump’s job to circulate this water around the system.

If the pump is faulty, there’s a good chance it’s not circulating this water quickly enough. By the time the water gets back to the boiler via the return, it will have cooled considerably.

So, the return pipe will be much colder than the flow.

This could be due to:

  • Dirty heating water blocking the pump
  • Incorrect pump speed setting
  • Shaft on the pump is stuck
  • PCB is not communicating with the pump correctly.
The Fix

We’ve created a detailed guide on heating pump problems and the fixes here.

#2 – Airlocked System

Airlocks of any kind can cause a heating system to work intermittently.

Airlocks can be in:

  • Pumps
  • Towel Rails
  • Radiators
The Fix

All air needs to be bled from the system. Radiators and towel rails have a bleed valve that will let air escape. They can be bled with a bleed key.

If the return pipe is still cold, the issue could lie in an airlocked pump.

If this is the case, there’s a good chance you’ve heard knocking and banging noises as the pump malfunctions.

As bleeding the pump requires removal of the outer casing, you’ll need to call a Gas Safe engineer.

#3 – Blockage In The Heating System

When return pipes are cold but the flow to the boiler is hot, a blockage is the most common culprit.

Blockages usually come from either:

Limescale comes from minerals in water, and will attach itself, well, just about anywhere.

Heating sludge on the other hand comes from internal rust from radiators and pipework. When this breaks off, it can block radiators, and even the return pipe on your boiler.

This restricts the flow of hot water, so radiators don’t get hot and of course, the temperature of the return pipe’s water is Luke-warm at best.

The Fix

First, you’ll need to hot flush the system using cleaning chemicals. This will get rid of the majority of sludge and limescale.

Then, you’ll need to fit:

  • A scale reducer to catch limescale
  • A boiler filter to catch heating sludge

It’s worth noting, both above devices will need to be cleaned out at each service. If not, they will fill with debris, and won’t be able to catch anything else circulating in the system.

#4 – Microbore Pipework

Next, we have microbore pipework.

If you have 8mm or 10mm pipe feeding radiators and towel rails, there’s a chance that’s either restricting flow, or blocked (see #3).

The Fix

When you have a heating engineer come and diagnose and fix the problem, make sure you show them any microbore pipework.

Depending on the layout of your pipework, this might need to be replaced. There’s a chance it’s been fitted incorrectly.

#5 – You’ve Added Additional Towel Rails Or Radiators

Heating systems are spec’d based on BTU. It’s a measurement of heat.

Pipework, radiators, your boiler and even the boiler’s pump will have been spec’d to the BTU of your property.

By adding radiators or towel rails, you’re requiring the boiler to heat additional water, and the pump to circulate more water.

It’s not very common, but if you have added towel rails or radiators (especially large ones, like a 1600mm+), there’s a chance that’s starving the heating system and that’s leading to a cold return pipe on the boiler.

The Fix

Without surveying the size of the property, the boiler, the boiler’s pump and the amount of towel rails and radiators, it’s hard to see if this is the problem.

Have a qualified heating engineer come and check out your heating system.

What’s Next?

Need help fixing the problem with your central heating system? Book in an engineer here.

Thanks for reading our 2-minute guide to central heating and boiler flow and return pipe temperatures. Hopefully, this gives an indication of why your return pipe to the boiler is not getting hot, but your flow pipe is.

Have any questions? Leave a comment below and we’ll get back to you as soon as possible.

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